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Title
Text copied to clipboard!Receptionist in a Medical Center
Description
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We are looking for a receptionist in a medical center who will be the first point of contact for patients and visitors. The person in this position will be responsible for professional reception service, managing patient registration, scheduling appointments, and providing information about medical services available at the facility. High personal culture, teamwork skills, and good work organization are required. The receptionist will also cooperate with medical staff, ensuring smooth flow of information and documentation. Daily duties include operating IT systems, telephone and personal communication with patients, and maintaining order in the workplace. The ideal candidate should be empathetic, patient, and possess interpersonal skills that help build a positive image of the medical center. The job also requires discretion and responsibility regarding the protection of patients' personal data. We offer stable employment, opportunities for professional development, and a friendly work atmosphere.
Responsibilities
Text copied to clipboard!- Reception and first contact with patients
- Patient registration and appointment scheduling
- Providing information about medical services
- Cooperation with medical and administrative staff
- Operating IT systems and databases
- Managing patient documentation
- Telephone and personal communication with patients
- Maintaining order and workplace aesthetics
- Compliance with personal data protection rules
- Assisting in organizing the medical center's work
Requirements
Text copied to clipboard!- Experience in a similar position is welcome
- Knowledge of computer operation and registration systems
- High personal culture and communication skills
- Ability to work in a team and under time pressure
- Good work organization and independence
- Knowledge of English is an advantage
- Empathy and patience in contact with patients
- Discretion and responsibility regarding personal data
- Willingness to work in shifts
- Minimum secondary education
Potential interview questions
Text copied to clipboard!- What experience do you have working at a reception?
- Do you know patient registration systems?
- How do you handle difficult clients?
- Can you work under time pressure?
- What foreign languages do you know?
- Why do you want to work in a medical center?
- What are your strengths in teamwork?
- Do you have experience with medical documentation?
